Shipping and Delivery Policy for Raja Agastya Academy
At Raja Agastya Academy, we strive to ensure that all materials, whether physical or digital, are delivered efficiently and promptly. Please review our Shipping and Delivery Policy for details regarding our processes and timelines.
Shipping Policy
Physical Products (Books, Course Materials, etc.):
- Orders for physical products are processed within 2-3 business days after payment confirmation.
- Shipping is available to all major locations in India. International shipping is subject to additional charges and availability.
- Shipping costs will be calculated and displayed at checkout.
Delivery Timeframe:
- Domestic deliveries: 5-7 business days from the shipping date.
- International deliveries: 10-15 business days from the shipping date, subject to customs clearance.
- Delivery timelines may vary due to unforeseen circumstances such as weather, strikes, or courier delays.
Tracking Information:
- Once your order has been shipped, a tracking number will be provided via email or SMS to monitor your shipment’s status.
Shipping Errors or Damage:
- In case of incorrect or damaged items received, customers must notify us within 48 hours of delivery.
- To report issues, email us at rajaagastayaacademy@gmail.com with your order details and supporting photographs (if applicable).
Delivery Policy for Digital Products
Digital Course Materials and eBooks:
- Digital products are delivered instantly after payment confirmation. A download link will be sent to the registered email address.
- If you do not receive the email, please check your spam/junk folder or contact our support team.
Access to Online Courses:
- Upon successful enrollment and payment, access to the course platform will be granted within 24 hours. Login credentials will be sent via email.
- Any technical issues should be reported immediately to our support team at rajaagastayaacademy@gmail.com
General Terms
Non-Delivery of Physical or Digital Products:
- If you do not receive your order within the stipulated timeframe, please contact us for assistance.
- Claims for non-delivery must be submitted within 15 days of the estimated delivery date.
Incorrect Address:
- Customers are responsible for providing accurate shipping and email addresses during checkout.
- Raja Agastya Academy will not be held liable for shipments or digital deliveries sent to incorrect addresses provided by the customer.
Contact Us
For any questions or concerns regarding shipping or delivery, please contact us at:
- Email: rajaagastayaacademy@gmail.com
- Phone: +91 9988611116